Using this Course

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Accessibility Information
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Short Cut Keys

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System Requirements

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Contact Us

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Glossary
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Resource Library

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 Before You Begin

 

Before you begin, please review the course disclaimer.  

 

Also, please take this opportunity to adjust your audio and locate a headset if one is available.  

 

If you need accommodations, please review the accessibility information.  

 

When you are ready to begin, click the Next arrow button or press the right arrow key.

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 Massachusetts Department of Revenue

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Disclaimer: All rights reserved. This online course is provided as a public service and is intended for training purposes only.  While every attempt has been made to ensure that the content of this training is accurate, please refer to the Commonwealth of Massachusetts website for the latest and most accurate information when doing tax preparation.  This course is not a public written statement within the meaning of 830 CMR 62C.3.1.  Please refer to Site Policies for additional information.

For information on resetting Completion Status indicators, refer to page 5, How to Use this Course.

Turn Off Pop-up Blockers

Click here (or enter Ctrl Shift C) to test if Pop-up Blocker is enabled.  If the Contact Us pop-up window does not display, you should turn off all Pop-up blockers.

Adjust Audio

Please set your computer volume control now to a
comfortable level.  
(Contact your PC support organization for assistance)

Use Headset (if available)

If available, we recommend you use headphones to avoid disturbing colleagues
and to minimize distractions during the training. Headsets for PCs (and laptops)
typically use standard audio connection  (3.5 mm stereo jack plug which is
compatible with most MP3 players and iPhones) so you can probably use
your personal headphones or earbuds if you prefer.  You can plug into the jack
plug in the front of your PC or laptop (look for Green plug or headset icon).
 

Accessibility Information
This course is fully narrated, and a complete transcript is available.  Click the Mute button below or enter
Ctrl Alt M on your keyboard if you wish to mute the course audio and read at your own leisure or have a screenreader do the narration for you. To un-mute the audio at any time during the course, click the Unmute button or enter Ctrl Alt U on your keyboard.  For more accessibility information, enter Ctrl Shift A.  

Skip to Content

 

When you are ready to begin, click the Next arrow button.